🚗 How to Get Your Car Repaired at a Local Accident Repair Centre (Without the Stress)

autobodybybutler
Nov 28
3 min read

Let’s be honest—having a car accident is daunting. Your heart races, your mind scrambles, and suddenly you’re faced with insurers, assessments, and decisions you didn’t expect to make today.

That’s why it matters to choose a repairer you can trust—someone with great Google reviews, clear communication, and a reputation for quality workmanship.

Here’s a simple step-by-step guide to help you navigate the process with confidence.

1. Right After the Accident: What to Do

First, make sure everyone is safe.
Take photos of the scene and any damage.
Exchange details with the other driver.
Contact your preferred accident repair centre first (yes—before your insurer).
Take your vehicle in for an assessment, or request a mobile assessment if you can’t drive it.

Once you have this information ready, then notify your insurance company.

2. Do You Have to Use Your Insurer’s “Approved Repairer”?

No. You have a legal right to choose your own accident repair centre.

Many drivers prefer independent specialists because they often provide higher-quality work and more personalised service than generic insurer-approved networks.

3. What If the Accident Was Not Your Fault?

If the accident wasn’t your fault, many repair centres work with claims management companies who can recover costs directly from the party responsible. This usually protects your no claims bonus.

4. Can You Get Your Car Repaired Without Telling Your Insurer?

Yes. For minor damage, paying privately can be cheaper than making a claim and avoids potential premium increases.

If you do wish to claim, your insurer must be told before any repairs begin.

5. What Damage Can a Good Repairer Fix?

A reputable accident repair centre can handle:

Dents
Scratches
Bumper damage
Paintwork
Full body repairs

Most use manufacturer-approved paint systems and modern technology to ensure a precise finish.

6. Will the Car Look the Same After Repair?

A good repairer will aim to return the vehicle to pre-accident condition, using advanced equipment and exact colour-matching processes.

7. Are Repairs Guaranteed?

Quality repairers usually offer a guarantee on the work, giving you reassurance that the repair will last.

8. What Makes and Models Can Be Repaired?

A professional accident repair centre can work on all makes and models, including: BMW, Audi, Mercedes, VW, Ford, Vauxhall, Porsche, Kia, Suzuki, Hyundai and electric vehicles.

9. How Much Will It Cost?

Costs vary depending on the damage. Most repairers offer a free, no-obligation quote after visually inspecting the vehicle, and some repairers like Autobody By Butler offer mobile estimates if you can’t get to the workshop.

10. Do Repair Centres Handle Insurance Claims?

Many accident repair centres can manage the claim on your behalf, dealing directly with insurers to make the process easier for you.

11. Is Body Repair Better Than Replacing the Part?

It depends on the severity of the damage. A good repairer will always try to repair a panel first to keep costs down and preserve the originality of the vehicle.

12. Can You Send Photos for a Quote?

Yes. Some flexible repairers will give a quick estimate via photos before booking you in.

13. Do Repair Centres Fix Alloy Wheels?

Many do. Typical services include refurbishment of scuffs, kerb marks, scratches, and paint damage.

14. What If the Car Is Not Drivable?

Accident repair centres can usually arrange vehicle recovery to safely transport your car to their workshop. It’s best to contact a repairer immediately to avoid driving a potentially unsafe vehicle.

15. Are Technicians Qualified?

Professional repair centres employ experienced technicians using industry-grade equipment. If you are ever unsure you should feel comfortable asking about the experience they have with your type of vehicle.

16. Will Repairs Affect the Car’s Resale Value?

High-quality repairs help maintain your vehicle’s value. Cheap or rushed fixes can reduce it—so choosing a reputable repairer matters.

17. How Do You Book an Appointment?

Once you have chosen your repairer it should be simple to book in. At Autobody By Butler you can simply call or WhatsApp on 07831 687 648 or email david@autobodybybutler.co.uk.

If you every have a question no matter how small just get in touch.

Autobody By Butler is you local 5-star customer reviewed accident repair business. We do accident repairs including none fault accident repairs in areas such as Camberley, Yateley, Sandhurst, Hartley Wintney, Frimley, Farnborough, Bracknell. Lightwater, Eversley and Bagshot.